USG Services Status-十大靠谱彩票平台

All Systems Operational

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational

Augusta Health eShop Operational

AUFPLAY Operational

Data Warehouse and Business Intelligence Operational

GA DOE K-12 Network Operational

GAfutures Operational

GALILEO - Georgia's Virtual Library Operational

GALILEO Operational

GIL Operational

GIL Express Operational

Georgia Archives Operational

ARCNAS Operational

Content Manager Operational

Finding Aids Operational

Historical Organizations Directory Operational

Virtual Vault Operational

GeorgiaBEST Banner Managed Services Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Atlanta Metropolitan State College Operational

Clayton State University Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

East Georgia State College Operational

Fort Valley State University Operational

Georgia College and State University Operational

Georgia Gwinnett College Operational

Georgia Southern University Operational

Georgia Southwestern State University Operational

Gordon State College Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

University of West Georgia Operational

Valdosta State University Operational

GeorgiaBEST Degree Works Managed Services Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Atlanta Metropolitan State College Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

Fort Valley State University Operational

Georgia Gwinnett College Operational

Georgia Southwestern State University Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

GeorgiaFIRST Financials Operational

GeorgiaFIRST PeopleSoft Financials Operational

GeorgiaFIRST Marketplace Operational

FPLAY Operational

GeorgiaFIRST Marketplace UIT Operational

Georgia ONmyLINE Operational

GeorgiaVIEW Online Learning Operational

GeorgiaVIEW Online Learning Environment (QPROD) Operational

GeorgiaVIEW Online Learning Environment (XPROD) Operational

Augusta University Operational

Georgia Southern University Operational

Albany State University (QPROD) Operational

Atlanta Metropolitan State College (QPROD) Operational

Georgia College and State University (QPROD) Operational

Georgia Gwinnett College (QPROD) Operational

Georgia Highlands College (QPROD) Operational

Gordon State College (QPROD) Operational

Kennesaw State University (QPROD) Operational

Savannah State University (QPROD) Operational

South Georgia State College (QPROD) Operational

University of Georgia (QPROD) Operational

USG Training Initiatives (QPROD) Operational

GeorgiaVIEW Community (QPROD) Operational

Abraham Baldwin Agricultural College (XPROD) Operational

Clayton State University (XPROD) Operational

College of Coastal Georgia (XPROD) Operational

Columbus State University (XPROD) Operational

Competency Based Education (XPROD) Operational

Dalton State College (XPROD) Operational

East Georgia State College (XPROD) Operational

Fort Valley State University (XPROD) Operational

Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational

Georgia Southwestern State University (XPROD) Operational

Georgia State University (XPROD) Operational

Middle Georgia State University (XPROD) Operational

University of North Georgia (XPROD) Operational

University of West Georgia (XPROD) Operational

USG Human Resources Office of Organizational Development (XPROD) Operational

USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational

Valdosta State University (XPROD) Operational

INGRESS Registration Sharing System Operational

Internal USO Services Operational

FS1 File Sharing Service Operational

USO BoardEffect Operational

USO Email and Calendar Operational

USO SharePoint / OneDrive Operational

USO SSO Operational

USO Teams Operational

USO Telephone System Operational

USO VPN Operational

USO Corporate Applications Operational

USO Conference Rooms/Classrooms Operational

MOVEit Managed File Transfer Operational

OneUSG Connect Operational

OneUSG Connect – Database Operational

OneUSG Connect – Core Practitioner Operational

OneUSG Connect – Employee and Manager Self-Service Operational

OneUSG Connect – Benefits: Alight Operational

OneUSG Connect – Benefits: Retirement @ Work Operational

OneUSG Connect – HPLAY Operational

OneUSG Connect - HPRE Operational

OneUSG Connect- Careers Applicant Access Operational

OneUSG Connect – HTRN Operational

OneUSG Connect - TCP Time Clocks Operational

PeachNet Cloud Services Operational

PeachNet Virtual Data Center Operational

PeachNet Cloud Backup Operational

PeachNet Network Operational

Abraham Baldwin Agricultural College Operational

Albany State University Operational

Apogee Operational

Atlanta Metropolitan State College Operational

Augusta University Operational

Clayton State University Operational

College of Coastal Georgia Operational

Columbus State University Operational

Dalton State College Operational

East Georgia State College Operational

Fort Valley State University Operational

Georgia Archives Operational

Georgia College & State University Operational

Georgia Department of Audits Operational

Georgia Department of Transportation Operational

Georgia Gwinnett College Operational

Georgia Highlands College Operational

Georgia Institute of Technology Operational

Georgia Law Reapportionment Office Operational

Georgia Public Library Service Operational

Georgia Southern University Operational

Georgia Southwestern State University Operational

Georgia State University Operational

Georgia Student Finance Commission Operational

Gordon State College Operational

Kennesaw State University Operational

Middle Georgia State University Operational

Savannah State University Operational

South Georgia State College Operational

University of Georgia Operational

University of North Georgia Operational

University of West Georgia Operational

ITS Data Center (DB300) Operational

UGA Data Center (Boyd) Operational

USO Athens Office Operational

USO Atlanta Office Operational

USO Shared Services Center Operational

Valdosta State University Operational

ServiceNow Operational

USG Identity Proxy Operational

USG Status Page Operational

USG Technology Store Operational

USO Cybersecurity Alerts Operational

Web Services (www.usg.edu) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled PeachNet Maintenance - North Ring Dec 2, 2024 09:00-16:00 EST

ZAYO and Network Support Services (NSS) will be performing maintenance on the North Ring. This maintenance will occur on Monday, December 2, 2024, at 9:00 a.m. until 4:00 p.m. No outages are expected, but services will run in protect.
Posted on Nov 05, 2024 - 15:11 EST

Scheduled PeachNet Maintenance - North Ring Dec 3, 2024 09:00-16:00 EST

ZAYO and Network Support Services (NSS) will be performing maintenance on the North Ring. This maintenance will occur on Tuesday, December 3, 2024, at 9:00 a.m. until 4:00 p.m. No outages are expected, but services will run in protect.
Posted on Nov 05, 2024 - 15:11 EST

Scheduled PeachNet Maintenance - North Ring Dec 4, 2024 09:00-16:00 EST

ZAYO and Network Support Services (NSS) will be performing maintenance on the North Ring. This maintenance will occur on Wednesday, December 4, 2024, at 9:00 a.m. until 4:00 p.m. No outages are expected, but services will run in protect.
Posted on Nov 05, 2024 - 15:11 EST

Past Incidents

Nov 7, 2024

Scheduled Peachnet Maintenance - Unified Datacenter

Completed - The scheduled maintenance has been completed.
Nov 7, 03:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:00 EST

Scheduled - Network Support Services (NSS) will be performing non-disruptive network maintenance in the Unified Datacenter (DB300 and UGA). We will be moving two networks from the ITS UGA firewall pair (UPA/UPB) to the Unified Datacenter firewall pair (DPA/DPB). This maintenance will occur on Wednesday, November 6, 2024, at 11:00 p.m. until Thursday, November 7, 2024, at 3:00 a.m.
Nov 6, 16:53 EST

Nov 6, 2024

PeachNet Scheduled Maintenance - 56M - GUC2

Completed - The scheduled maintenance has been completed.
Nov 6, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 23:00 EST

Scheduled - Zayo will be repairing the fiber between 56 Marietta St NW Atlanta, GA and GUC2 (Georgia Gwinnett College).

This maintenance will start on Tuesday, November 5, 2024, at 11:00 p.m. until Wednesday, November 6, 2024, at 7:00 a.m.

Circuit: FBDK/1390043/001//ZFS.

Service: No outages are expected, but services will run in protect.
Oct 9, 15:12 EDT

Nov 5, 2024

Nov 4, 2024

OneUSG Connect HPLAY, HPRE and HTRN Unavailable

Resolved - Information Technology Services (ITS) has confirmed that OneUSG Connect HPLAY, HPRE, and HTRN databases (non-production) is functioning normally at this time.

In the event that you experience any further issues with OneUSG Connect HPLAY, HPRE, and HTRN databases (non-production), please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 4, 14:25 EST

Identified - Due to ongoing infrastructure issues, OneUSG Connect HPLAY, HPRE and HTRN databases (non-production) are currently unavailable.

Updates will be posted here as they become available.
Oct 29, 14:08 EDT

GeorgiaFIRST Financials FPLAY and GeorgiaFIRST Marketplace UIT Available

Resolved - GeorgiaFIRST Financials FPLAY, GeorgiaFIRST Marketplace UIT and databases, and GeorgiaFIRST Augusta University AUFPLAY (non-production) databases are now available.

In the event that you experience any further issues with access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Nov 4, 10:49 EST

Update - Due to ongoing infrastructure issues, GeorgiaFIRST Financials FPLAY, GeorgiaFIRST Marketplace UIT and databases are currently unavailable. GeorgiaFIRST Augusta University AUFPLAY (non-production) databases are now available.
Nov 4, 10:18 EST

Identified - Due to ongoing infrastructure issues, GeorgiaFIRST Financials FPLAY, GeorgiaFIRST Marketplace UIT and GeorgiaFIRST Augusta University AUFPLAY (non-production) databases are currently unavailable.

Updates will be posted here as they become available.
Oct 29, 14:11 EDT

Nov 3, 2024

GeorgiaFIRST Marketplace PROD Schedule Maintenance

Completed - The scheduled maintenance has been completed.
Nov 3, 11:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 21:00 EDT

Scheduled - GeorgiaFIRST Marketplace production environment will be unavailable from Friday, November 1, 2024, at 9:00 p.m. until Sunday, November 3, 2024, at 12:00 p.m. for the application of Jaggaer Release 24.3.
Oct 30, 16:35 EDT

Nov 2, 2024

GeorgiaBEST Banner Managed Services Maintenance - Ellucian Ethos Identity (EEID)

Completed - The scheduled maintenance has been completed.
Nov 2, 07:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 13:00 EDT

Scheduled - Information Technology Services (ITS) will conduct Ellucian Ethos Identity (EEID) maintenance on Friday, November 1, 2024, from 1:00 p.m. until Saturday, November 2, 2024, at 7:00 a.m.

During this period, the following Ellucian Ethos Identity (EEID) production services will be unavailable for the campuses below:

- Atlanta Metropolitan State College (AMSC)
Oct 17, 12:23 EDT

Banner Managed Services Production Downtime - Middle Georgia State University

Completed - The scheduled maintenance has been completed.
Nov 2, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 18:30 EDT

Scheduled - Information Technology Services (ITS) will be completing maintenance for Banner databases on Friday, November 1, 2024, at 6:30 p.m. and may remain unavailable through Saturday, November 2, 2024, at 7:00 a.m.

The following schools are impacted: Middle Georgia State University
Nov 1, 14:49 EDT

GeorgiaBEST Banner Managed Services Maintenance - Ellucian Ethos Identity (EEID)

Completed - The scheduled maintenance has been completed.
Nov 2, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 23:00 EDT

Scheduled - Information Technology Services (ITS) will conduct Ellucian Ethos Identity (EEID) maintenance on Friday, November 1, 2024, from 11:00 p.m. until Saturday, November 2, 2024, at 7:00 a.m.

During this period, the following Ellucian Ethos Identity (EEID) production services will be unavailable for the campuses below:

- Savannah State University (SSU)
- Georgia Gwinnett College (GGC)
Oct 17, 10:07 EDT

Nov 1, 2024

PeachNet Scheduled Maintenance - DAL Backup Router Maintenance

Completed - The scheduled maintenance has been completed.
Nov 1, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 23:00 EDT

Scheduled - Network Support Services (NSS) will modify the routing configuration of the recently installed secondary router at Dalton State College to address issues with potential failure scenarios. This work will be non-disruptive. This maintenance will occur on Thursday, October 31, 2024, from 11:00 p.m. until Friday, November 1, 2024, at 7:00 a.m.

Sites affected: None
Oct 29, 15:32 EDT

Oct 31, 2024

Data Warehouse and Business Intelligence - Issues Reported

Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of Data Warehouse and Business Intelligence. The system should continue operating normally.

In the event that you experience any further issues with Data Warehouse and Business Intelligence, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 31, 16:43 EDT

Monitoring - Information Technology Services (ITS) has restored full functionality of Data Warehouse and Business Intelligence. We will continue to monitor this system for stability. If you are still experiencing issues with access to Data Warehouse and Business Intelligence, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 30, 08:43 EDT

Identified - Information Technology Services (ITS) has identified the root cause and is actively working on a fix with the vendor. Information Technology Services (ITS) will be working continuously until services are restored and will provide updates as they become available.
Oct 28, 10:05 EDT

Investigating - Information Technology Services (ITS) is experiencing an outage affecting access to some services including Data Warehouse and Business Intelligence. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.

The following applications will not be available:

- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Degrees & Majors Authorized
- HS/FICE Translation
- External Site Codes
- Oracle Database
Oct 25, 16:20 EDT

GeorgiaBEST Banner Managed Services - Issues Reported

Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of GeorgiaBEST Managed Services. The system should continue operating normally.

In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 31, 15:58 EDT

Monitoring - Information Technology Services (ITS) has confirmed that services within the Production environment have been restored and are being monitored for stability. Affected users may have experienced issues connecting to Banner. We will continue to monitor the system for stability, and will post further updates as they become available.
Oct 28, 09:47 EDT

Update - Information Technology Services (ITS) is aware of infrastructure issues affecting several services and are currently investigating possible causes.
Oct 25, 15:36 EDT

Investigating - Information Technology Services (ITS) is currently aware and investigating the outage and reports of issues with GeorgiaBEST Managed Services. This outage occurred at 3:00 p.m. today. Affected users may be experiencing issues connecting to Banner. Additional information will be posted here when the issues are confirmed.
Oct 25, 15:28 EDT

USG Website Issues Reported

Resolved - Information Technology Services (ITS) confirmed that the issue affecting USG Web Services (www.usg.edu) has been resolved.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 31, 15:22 EDT

Monitoring - Information Technology Services (ITS) has confirmed that USG Web Services (www.usg.edu) has been resolved. We will continue to monitor the system for stability, and will post further updates as they become available.
Oct 30, 15:57 EDT

Investigating - Information Technology Services (ITS) is currently investigating reports of an issue with USG Web Services (www.usg.edu). Affected users may be experiencing slowdowns/outages or may receive 404s and also 503 sites unreachable.

Updates will be posted here as they become available.
Oct 30, 10:01 EDT

OneUSG Connect Issues Reported

Resolved - After monitoring for stability, the OneUSG Connect system and services have remained stable. The system should continue operating normally.

In the event that you experience any further issues, please contact the ITS Helpdesk at Helpdesk@usg.edu and 706-583-2001.
Oct 31, 14:34 EDT

Monitoring - OneUSG Connect has been restored, and services should now be back up. Information Technology Services (ITS) will continue monitoring for stability.

If you have questions or concerns, please contact OneUSG Connect Support by email at: oneusgsupport@usg.edu
Oct 30, 16:10 EDT

Investigating - OneUSG Connect Support has received reports of users experiencing connection issues to OneUSG Connect.

We are actively monitoring and will provide updates as they are made available.

We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available.

If you have questions or concerns, please contact OneUSG Connect Support by email at: oneusgsupport@usg.edu
Oct 30, 10:12 EDT

Network Outages Impacting USG Systems and Services

Resolved - After monitoring the situation, Information Technology Services (ITS) is confident that the installed patches have resolved the issues impacting USG Systems and Services.

In the event that you experience any further issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 31, 14:34 EDT

Update - Systems and Services hosted at ITS are beginning to come back up. Information Technology Services (ITS) will continue monitoring the Systems and Services for stability again.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 30, 15:59 EDT

Monitoring - Systems and Services hosted at ITS are beginning to come back up. Information Technology Services (ITS) will continue monitoring the Systems and Services for stability again.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 30, 15:11 EDT

Update - Information Technology Services (ITS) is again experiencing a DB300 services outage. Affected users may be experiencing problems with access to systems and services hosted at ITS.

Updates will be posted here as they become available.
Oct 30, 13:38 EDT

Investigating - Information Technology Services (ITS) is again experiencing a DB300 services outage. Affected users may be experiencing problems with access to systems and services hosted at ITS.

Updates will be posted here as they become available.
Oct 30, 13:14 EDT

Monitoring - Systems and Services hosted at ITS are beginning to come back up. Information Technology Services (ITS) will continue monitoring the Systems and Services for stability.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 30, 12:09 EDT

Investigating - Information Technology Services (ITS) is experiencing a DB300 services outage. Affected users may be experiencing problems with access to systems and services hosted at ITS.

Updates will be posted here as they become available.
Oct 30, 10:49 EDT

GeorgiaFIRST Financials and Augusta University Financials

Resolved - After monitoring for stability, the GeorgiaFIRST Financials (FPROD) and Augusta University Financials (AUFPROD) services have remained stable. The system should continue operating normally.

In the event that you experience any further issues, please contact the ITS Helpdesk at Helpdesk@usg.edu and 706-583-2001.
Oct 31, 14:32 EDT

Monitoring - GeorgiaFIRST Financials (FPROD) and Augusta University Financials (AUFPROD) services has been restored, and should now be back up. Information Technology Services (ITS) will continue monitoring for stability again.

If you are still experiencing issues with access to GeorgiaFIRST Financials and Augusta University Financials, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 30, 16:12 EDT

Identified - Information Technology Services (ITS) is currently investigating reports of issues with access to GeorgiaFIRST Financials and Augusta University Financials. Affected users may be experiencing problems with access. Additional information will be posted here as it becomes available.
Oct 30, 13:16 EDT

Monitoring - GeorgiaFIRST Financials (FPROD) and Augusta University Financials (AUFPROD) services has been restored, and should now be back up. Information Technology Services (ITS) will continue monitoring for stability.

If you are still experiencing issues with access to GeorgiaFIRST Financials and Augusta University Financials, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 30, 12:35 EDT

Investigating - Information Technology Services (ITS) is currently investigating reports of issues with access to GeorgiaFIRST Financials and Augusta University Financials. Affected users may be experiencing problems with access. Additional information will be posted here as it becomes available.
Oct 30, 10:20 EDT

PeachNet Scheduled Maintenance - Shared Services Center (SSC) Meraki Upgrades

Completed - The scheduled maintenance has been completed.
Oct 31, 07:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:01 EDT

Scheduled - Network Support Services (NSS) has scheduled firmware upgrades for the Meraki wireless access points at the Shared Services Center. This maintenance will occur on Wednesday, October 30, 2024, at 11:00 p.m. until Thursday, October 31, 2024, at 7:00 a.m.

This will be service affecting as a brief outage is expected as part of the upgrade process.
Oct 28, 10:14 EDT

PeachNet Scheduled Maintenance - UGAB.BB Handoff Upgrade

Completed - The scheduled maintenance has been completed.
Oct 31, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:00 EDT

Scheduled - Network Support Services (NSS) will upgrade the handoff at the UGAB.BB router to a 10Gb optic. This maintenance will occur from Wednesday, October 30, 2024, at 11:00 p.m. until Thursday, October 31, 2024, at 7:00 a.m.

Traffic will be diverted through UGAP.BB prior to this interface change, so no services will be affected.
Oct 29, 14:50 EDT

Oct 30, 2024

Oct 29, 2024

GeorgiaFIRST Financials and Augusta University Financials Available

Resolved - After monitoring the situation, we are happy to report that the issues with GeorgiaFIRST Financials (FPROD) and Augusta University Financials (AUFPROD) system connectivity have been resolved. The system should continue operating normally.

In the event that you experience any further issues with access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Oct 29, 14:25 EDT

Monitoring - The disaster recovery process for GeorgiaFIRST Financials (FPROD) and Augusta University Financials (AUFPROD) is now complete, and both systems are available for use. All data should be as it was at the time the system became unavailable on Friday afternoon. We appreciate your patience during this time.

If you are still experiencing issues with access to GeorgiaFIRST Financials and Augusta University Financials, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 29, 08:21 EDT

Investigating - GeorgiaFIRST Financials and Augusta University Financials are currently unavailable due to a major issue with our Storage Area Network (SAN), a Dell product that is crucial for both application and data servers. Teams from ITS and Dell have been working continuously since the onset of this outage.

The recovery process for GeorgiaFIRST Financials and Augusta University Financials will commence on Monday, October 28, 2024. ITS teams will collaborate with USG staff and campus stakeholders for recovery testing, likely in the late afternoon on Monday. If the results are positive, we anticipate that the production applications for GeorgiaFIRST and Augusta University Financials (FPROD and AUFPROD) will be accessible to the USO and institutions by the start of business on Tuesday, October 29, 2024. This includes all test environments as well.
Oct 28, 08:30 EDT

Outage Impacting USG Systems and Services

Resolved - After monitoring the situation, we are happy to report that the issues with OneUSG Connect system connectivity have been resolved. The system should continue operating normally.

We recommend that users take extra steps to clear their cache from previous browser sessions in order to log into the application successfully.

Clearing Cache and Cookies in Common Browsers (ESS Job Aid)
http://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0012410

If you experience any further issues, please contact OneUSG Connect Support by email at oneusgsupport@usg.edu
Oct 29, 14:22 EDT

Update - We are continuing to monitor for any further issues.
Oct 29, 14:06 EDT

Update - Information Technology Services (ITS) is reporting that INGRESS Registration Sharing System, and SSO authentication for Gordon State College and Savannah State University are now fully operational.

If you are still experiencing issues with access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Oct 29, 13:35 EDT

Update - We are continuing to monitor for any further issues.
Oct 28, 08:33 EDT

Update - We are continuing to monitor for any further issues.
Oct 27, 14:26 EDT

Monitoring - OneUSG Connect is now available.

We recommend that users take extra steps to clear their cache from previous browser sessions in order to log into the application successfully.

Clearing Cache and Cookies in Common Browsers (ESS Job Aid)
http://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0012410

We will continue to monitor the system for stability, and will post further updates on other services as they become available.

If you experience any further issues, please contact OneUSG Connect Support by email at: oneusgsupport@usg.edu
Oct 27, 14:18 EDT

Identified - Information Technology Services (ITS) has identified the root cause and is actively working on a fix with the vendor. Information Technology Services (ITS) will be working continuously until services are restored and will provide updates as they become available.
Oct 26, 18:55 EDT

Update - We are continuing to investigate this issue. Updates will be posted here as they become available.
Oct 26, 12:43 EDT

Update - We are continuing to investigate this issue.
Oct 25, 16:50 EDT

Update - Information Technology Services (ITS) is aware of infrastructure issues affecting several services and are currently investigating possible causes.
Oct 25, 15:37 EDT

Investigating - Information Technology Services (ITS) is experiencing an outage affecting access to some services including OneUSG and GeorgiaFirst. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.
Oct 25, 15:24 EDT

Oct 28, 2024

PeachNet Scheduled Maintenance - Meraki switches - Georgia Archives

Completed - The scheduled maintenance has been completed.
Oct 28, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 17:00 EDT

Scheduled - Network Support Services (NSS) will be updating the firmware for the Meraki switches and access points at both Archives locations.

This maintenance will occur on Monday, October 28, 2024, at 5:00 p.m. until 11:00 p.m.

The upgrade will be service affecting.
Oct 23, 15:37 EDT

PeachNet Scheduled Maintenance - University of North Georgia (NGA) - Georgia State University - Alpharetta (GSUALP)

Completed - The scheduled maintenance has been completed.
Oct 28, 10:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 EDT

Scheduled - Zayo will be repairing the fiber between University of North Georgia (NGA) and Georgia State University - Alpharetta (GSUALP). This maintenance will occur from Sunday, October 27, 2024, at 10:00 p.m. until Monday, October 28, 2024, at 10:00 a.m.

No outages are expected, but services will run in protect.
Oct 17, 16:43 EDT

Scheduled Network Maintenance at UGA

Completed - The scheduled maintenance has been completed.
Oct 28, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 04:00 EDT

Scheduled - The University of Georgia will conduct biannual network maintenance resulting in intermittent outages of campus Internet access and campus information systems on Sunday, October 27, 2024, from 4:00 a.m. until Monday, October 28, 2024, at 12:00 a.m. midnight.

Systems that may experience outages during this time include:

-UGA telephone services, including Teams phones & messaging

-Systems, such as certain UGA websites, hosted in the UGA Boyd Data Center

-UGA's Single Sign-On and applications that utilize that service

-UGAMail, VPN, ArchPass Duo, & other systems hosted by UGA's Enterprise Information Technology Services

-UGA Wireless Networks

A comprehensive list of affected services is detailed here:

http://eits.uga.edu/stories/sept29_fallnetworkmaintenance/
Oct 25, 10:20 EDT

GALILEO - University of Georgia Campus Network Maintenance

Completed - The scheduled maintenance has been completed.
Oct 28, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 04:00 EDT

Scheduled - The University of Georgia will be conducting network maintenance activities on Sunday, October 27, 2024, at 4:00 a.m. until Monday, October 28, 2024, at 12:00 a.m.

The following GALILEO Services/Sites may be impacted during this time:

- Digital Library of Georgia
- GALILEO admin
- GALILEO About site
- GALILEO Help site
- GKR Mapping Tool
- GitLab
- Galileo Stats

If you have any questions or need more information, please use the GALILEO Contact Us form or contact the ITS Help Desk at helpdesk@usg.edu or 1-888-875-3697.
Oct 22, 15:59 EDT

Oct 27, 2024

PeachNet Scheduled Accelecom Maintenance - Abraham Baldwin Agricultural College (ABAC)

Completed - The scheduled maintenance has been completed.
Oct 27, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 23:00 EDT

Scheduled - Accelecom will be repairing OPGW damaged fibers from Thomasville (POP) to Bainbridge, Ga (ABAC).

This maintenance will occur from Saturday, October 26, 2024, at 11:00 p.m. until Sunday, October 27, 2024, at 7:00 a.m.

Services affected: Service for the state will run in protect.
Sep 12, 16:37 EDT

Oct 26, 2024

PeachNet Scheduled Accelecom Maintenance - Abraham Baldwin Agricultural College (ABAC)

Completed - The scheduled maintenance has been completed.
Oct 26, 07:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 23:00 EDT

Scheduled - Accelecom will be repairing OPGW damaged fibers from Thomasville (POP) to Bainbridge, Ga (ABAC).

This maintenance will occur from Friday, October 25, 2024, at 11:00 p.m. until Saturday, October 26, 2024, at 7:00 a.m.

Services affected: Service for the state will run in protect.
Sep 12, 16:38 EDT

GeorgiaBEST Scheduled Maintenance - Banner Production Environments

Completed - The scheduled maintenance has been completed.
Oct 26, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 17:30 EDT

Scheduled - Information Technology Services (ITS) will be completing maintenance in Banner Production environments on Friday, October 25, 2024, from 5:30 p.m. until Saturday, October 26, 2024, at 7:00 a.m.

Banner Managed Services databases will be unavailable during this maintenance period.

The following schools are impacted:

- Abraham Baldwin Agricultural College
- Albany State University
- College of Coastal Georgia
- East Georgia State College
- Georgia Southern University
- Savannah State University
- South Georgia State College
Oct 25, 13:42 EDT

Data Warehouse and Business Intelligence Maintenance

Completed - The scheduled maintenance has been completed.
Oct 26, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 23:00 EDT

Scheduled - Information Technology Services (ITS) will be conducting emergency maintenance on the Cognos Business Intelligence & Reporting Application in PROD on Friday, October 25, 2024, at 11:00 p.m. until Saturday, October 26, 2024, at 7:00 a.m.

During this period, the following application will not be available:

- Cognos Business Intelligence & Reporting Application
Oct 24, 16:24 EDT

Oct 25, 2024

GeorgiaBEST Scheduled Maintenance - Banner Production Environments

Completed - The scheduled maintenance has been completed.
Oct 25, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 18:00 EDT

Scheduled - Information Technology Services (ITS) will be completing maintenance in Banner Production environments on Thursday, October 24, 2024, from 6:00 p.m. until Friday, October 25, 2024, at 7:00 a.m.

Banner Managed Services databases will be unavailable during this maintenance period.

The following schools are impacted:

- Atlanta Metropolitan State College
- Clayton State University
- Columbus State University
- Fort Valley State University
- Georgia Gwinnett College
- Gordon State College
- University of West Georgia
- Valdosta State University
Oct 24, 10:26 EDT

PeachNet Scheduled Maintenance - F5 Silverline Maintenance

Completed - The scheduled maintenance has been completed.
Oct 25, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 23:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 16:58 EDT

Scheduled - F5 Silverline DDOS mitigation service will be migrated to F5 Distributed Cloud.

This maintenance will occur on Thursday, October 24, 2024, at 11:00 p.m. until Friday, October 25, 2024, at 7:00 a.m.

Sites affected: 56 Marietta
Oct 17, 16:59 EDT

Oct 24, 2024

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